MBA Center Ethical Standards
Last Review: March 1, 2011
I1-An MBA Center Company, Franchise, Partnership or Agency (herein called “MBA Center Partner”) must maintain high professional standards in all its educational and business activities and submits these standards for regular inspections arranged by the MBA Center international headquarters.
I2-An MBA Center Partner co-operates and exchanges information with other MBA Center Partners and with the MBA Center headquarters. It understands it contributes to the efficiency, stability and reputation of the whole MBA Center network of Partners worldwide. Moreover, it fulfils an active role in the MBA Center global development, media and communication plan, seminars and conferences and any educational activities of the MBA Center headquarters and global network of Partners.
I3-An MBA Center Partner must respect all applicable local and international laws as well as reporting and auditing regulations. It should always act with a no non-sense attitude in mind and reach out for support to the MBA Center headquarters in case of uncertainty about any given legal or business issue.
I4-All MBA Center Partner should display the MBA Center Ethical Standards in a prominent position visible to students, clients, and the general public and on their respective websites.
II1-An MBA Center Partner observes a high standard of professional and commercial conduct in all its dealings with students, clients, staff, other MBA Center Partners, stakeholders, shareholders and the general public.
II2-All MBA Center Partners agree to strive hard to offer efficient administration and customer services, suitable premises and facilities for learning and training, accurate placement-testing to determine the student's level of language competence, a structured course of studies (clearly divided into program title, program description, program learning outcomes, program schedule, program prices, and program enrolment), appropriate and effective teaching methods, appropriate, regular assessments, reports and end-of-course assessment procedures, experienced and competent teachers working under the supervision of the MBA Center headquarters, regular observation of the teaching activity by the MBA Center headquarters.
II3-An MBA Center Partner employs as teachers only those whose professional training and qualifications are approved by the MBA Center headquarters and meet minimal academic requirements. An MBA Center Partners should follow MBA Center internal processes to recruit any new academic staff or administrative staff and report such process as well as change in staff to the MBA Center headquarters no later than a week prior to the effective signing or contractual drafting of this change.
II4-All MBA Center Partner should send one nominated representative to the annual MBA Center Conference, the yearly gathering of all MBA Center Partners.
II5-All MBA Center Partners undertake not to discriminate in any way against administrative and educational staff, students, clients, media partners or any other third party on grounds of gender, race, disability, sexual orientation, age or religion.
III1-All MBA Center advertising, promotional materials and course information follow national and international dvertising standards, are factual and give a clear and truthful account of their courses and other activities. The prospectus and other promotional information issued by an MBA Center Partner must introduce a true and accurate picture of the organisation, its facilities, courses, and other services.
III2-Before enrolling a student, all MBA Center Partners must provide students or their representatives with clear information on the nature of and rationale behind the course. In addition, clear information is provided on: a. exact minimum course length and dates; b. number of hours taught, and of hours for other activities; c. dates of closure (if applicable); d. placement procedures; e. size and makeup of groups, including age restrictions and any quotas of students sharing the same mother tongue that may apply; f. any use of real classes for teaching practice purposes; g. assessment procedures, reporting, and certification. Before enrolling a student, all MBA Center Partners undertake to provide students or their representatives with full and clear details concerning the conditions of enrolment between the affiliate school/institution and the student, including exact course fees, and the rights of each party, in the event of withdrawal or exclusion. All prices mentioned in advertising and other information specify clearly which services and goods are included in the price and which are available at additional cost. Any additional taxes that may be payable are also specified. In the case of students or pupils under the age of 18 on full-time or residential courses, clear information will be provided about supervision arrangements and the qualifications of supervisory staff.
III3-All MBA Center Partners display the MBA Center name and logo clearly, openly and at least as prominently as any other name or logo in all brochures, publicity, and advertising for the educational services covered by this Agreement, and include in all such publicity the words “MBA Center International - Official Partner” (in English, with this exact punctuation). The MBA Center name must be associated to the name of the local city where the MBA Center operates, as a mean of necessity and clarity in our global network, as follows: example: the MBA Center Partner operating MBA Center in Vienna should be using the name: “MBA Center Vienna”. Additionally, all MBA Center Partners agree not to use the name MBA Center or the MBA Center logo in connection with any operations or activities which have not been inspected and approved in consultation with the MBA Center headquarters, following a written enquiry supported by any available documentation (text, html template, JPEG photo, or even video file).
III4-All MBA Center Partner must respond promptly to all correspondence or other communications from the MBA Center headquarters or from other MBA Center Partner, and provide appropriate, sufficient, detailed and clear information about the school and its activities when requested by the MBA Center headquarters.
III5-All MBA Center Partners accept a responsibility to take all reasonable steps to ensure the welfare and safety of their students while they are on school premises. In addition, all MBA Center Partners agree to work towards making provision for students with disabilities.
Note that commercial terms and conditions are defined in the MBA Center General Terms and Conditions documentation issued and reviewed on July 15, 2011.